Privacy Policy

At OnTrack Studio, we take pride in our commitment to protect your privacy and constantly improvising our Service. This Privacy Policy describes OnTrack Studio’s Privacy Statements in our collection, use, and disclosure of information provided by Users in connection with the use of the Website (https://ontrackstudio.online/) and the related Services, features, content or applications we offer (collectively as the “Services”).
When you access or use the Website, Services or the Applications offered by OnTrack Studio or any other Websites and Mobile Applications that direct you to this Privacy Policy, you expressly give us consent that we will track, collect, use and share your personal information in accordance with this Privacy Policy. If you do not agree to any of the terms of this Policy, please do not use or access OnTrack Studio Website, Services or Mobile Applications.

What the Privacy Policy Covers

This Privacy Statement covers the treatment of personally identifiable information (“Personal Information”) that OnTrack Studio collects and treats information about its users. This Policy does not apply to the practices of companies that are not owned, controlled, managed or operated by OnTrack Studio or to persons that OnTrack Studio does not employ, engage or manage. The Website may contain links to other Third-party Websites. While we attempt to facilitate access only to those Third Party Websites or Services that share our respect for your privacy, we are not responsible for the content or privacy policies of those Third Party Websites or Services. We encourage you to carefully review the Privacy Statements of such Third Party Websites and their Services to understand their information practices in a better way.

Information Collection

OnTrack Studio may collect ‘personal data’ or ‘Information’ about you as a User only with your full knowledge and consent whenever you use the Services offered by OnTrack Studio, for example:

  • As soon as you create an account on the OnTrack Studio Website or the App, you become a Registered User of the Website or the App. At the time of registration, we may ask for your Personal Information in order to complete the registration process such as your name, address, phone/fax number, email address, social media account ID and other personal information as well as information about your business (collectively as “Registration Information”)
  • As soon as you become a Subscriber, we may ask you to provide your name, company name, office address, phone number, email and other information about your business, as well as names and email addresses of authorized individuals on your account. As a Subscriber, you also be asked to provide payment information such as bank account or credit card numbers and its expiration dates, which is used for monthly billing purposes only as well as any other information you provide in order to initiate the transaction (collectively as “Subscriber Information”)
  • We record and retain records of buying and browsing activities on our platform including but not limited to IP addresses, MAC address, browsing patterns, buyer behavioral patterns, buyer contact details, buyer profiles and so forth (collectively as “Buyer Information”)
  • We may gather statistical information about our Website and Users, such as IP addresses, browser software, operating system, software and hardware attributes, pageviews, number of sessions, unique visitors and so forth
  • As you use our Website or Mobile Apps through your computer or mobile device, we may collect and store information like the type of computer or mobile device, unique device identifier, IP Address, MAC Address, device’s operating system and physical location (including geolocation, beacon-based location, and GPS location) and so on
  • We also may periodically obtain both personal and non-personal information about you from affiliated entities, business partners and other independent third-party sources and add it as “Additional Information” about you in this section

Use and Share of Information Collected

It is the company’s policy that you should know exactly what Personal Data we collect from you and how we will use it. We may use your Personal Information to recommend certain Business Partners or Services. We share certain categories of information we collect from you in the ways described in this Privacy Policy, including as described below:

  • To contact Users as and when required
  • To facilitate availing and provision of Specialized Services, expert advice, professional consulting, etc. in order to assist Users in operating or accessing the Services or the Web-App seamlessly
  • To send updates and notices such as upcoming bookings to Users and to provide them with information related to the Services or the Web-App, provided that OnTrack Studio will not share your e-mail address or any other personally identifiable information with online advertisers and advertising networks, without User’s explicit consent
  • To use and share Demographic Data, Traffic Data and Personal Information in order to tailor User Experience through our customized Services, in e-mails and other communications, in accordance to your preferences. These informations are also shared with our Business Partners who assist us by performing core services (such as hosting, billing, fulfillment, or data storage and security) related to our operation of the Services and/or by making certain features available to our Users. Our Business Partners shall be bound to uphold the same standards of security and confidentiality that we have promised to you in this Privacy Policy, and they will only use your contact data and other Personal Information to carry out their specific business obligations to OnTrack Studio.
  • To send invoices, statements, agreements and/or to collect payment from you or make payments to you on behalf of the person/user/member availing Specialized Services or Products (as the case may be)
  • To ensure compliance with all applicable laws and to ensure safety of the OnTrack Studio (both Website and Mobile App) and all Users
  • To take any action in any case of dispute, or legal proceeding of any kind between Users and OnTrack Studio, or between our Clients and other End-users or third parties with respect to, or in relation with the Services or the Web-App
  • To collect fees and debts, and to prevent fraud, misappropriation, infringements, identity thefts and any other misuse of the Services or the Web-App
  • To send Users Promotional and Marketing Communications (if any) in order to customize your advertising interactions on an aggregate basis
  • We may share your anonymized Personal Information with third parties to enable them to run statistical research on individual or aggregate trends
  • To deal with inquiries and complaints raised by Users and to troubleshoot problems

Cookies

Every company uses a variety of technologies on their Website and Apps. Among these are “cookies”, which is a small piece of information stored by a web server on a web browser so it can be later read back from that browser. OnTrack Studio may use cookies and tracking technology when operating the Services or the Web-App depending on the features offered. A cookie itself does not contain personal information and it will only enable us to relate your use of the Company’s Services or Web-Apps and your behavior on the Web-Apps to information that you have specifically and knowingly provided. The only personal information that a cookie can contain is the information you yourself supply to the cookie. A cookie can’t read data off your hard disk or read cookie files created by other Websites.
OnTrack Studio may engage third parties to track and analyze non-personally identifiable usage and volume statistical information from Users occasionally to help us administer the Website and the Service and improve its quality and usability. Such third parties may use cookies and other technology to help track visitor behavior. Third party cookies will not be used by OnTrack Studio to associate Users with any personally identifiable information that Users may provide to us. All data collected by such third parties on behalf of OnTrack Studio is used only to provide us with information on Website or App usage, performance monitoring and is not shared with any other third parties. This Privacy Policy covers our use of cookies only and does not cover the use of cookies by third parties. We do not control when or how third parties place cookies on your computer.
Users will have the ability to accept or decline cookies by modifying the settings in their browser, as well as delete any cookies that have been installed in the cookie folder of the browser. However, Users may not be able to use all the interactive features of our Website or Apps if cookies are disabled/deleted. If Users does not know how to disable or delete cookies for the browser that they are using, they should select ‘cookies’ in the Help function of the browser to get more information.

Web Beacons

In certain circumstances, OnTrack Studio also may use web beacons in conjunction with cookies to collect information about your use of our Services. A web beacon or web bug(also known as pixel tag or page tag) is one of the many techniques used on web pages or e-mails such as graphic objects or electronic images that are usually invisible to the User but allow checking that a User has accessed some content in that page or e-mail. Web beacons allow us to statistically monitor to count visits, understand usage and advertising campaign effectiveness, and determine whether an email has been opened, acted upon and the purpose behind it. In some cases, we integrate the information gathered by web beacons to our Subscribers’ and End Users’ Personal Information.

Links to Third-party Websites

The OnTrack Studio Website and Apps may contain links to third-party Websites and Services, including social media sites such as Facebook, LinkedIn, Twitter and others. OnTrack Studio, as per requirement and business needs of the Company may allow, employ, engage, contract with third-party Service providers to work on behalf of or with us, under agreements containing confidentiality obligations and in accordance with law, in relation to the Services provided by us on OnTrack Studio Web-Apps. Please be aware that we do not determine and we are not responsible for the privacy practices or content of such other sites.

Confidentiality and Security of Information

We employ commercially reasonable security methods to prevent unauthorized access, maintain data accuracy and ensure the correct use of information in order to protect data about OnTrack Studio Subscribers, Clients and Visitors. We will keep your Personal Information private and will not share it with third parties, unless we believe in good faith that disclosure of your Personal Information or any other information we collect about you is necessary to: (a) comply with a court order or other legal process; (b) protect the rights, property or safety of OnTrack Studio or another party; (c) enforce our Terms of Use; or (d) respond to claims that any posting or other content violates the rights of third-parties. However, no data transmission over the internet or information storage technology can be guaranteed to be absolutely secure. But still, we take your security seriously and take reasonable steps to protect your information.

Use of Service by Minors

The OnTrack Studio Website and its’ Services are not intended to be used by Minors under applicable law in that governing country(USA and India) and we do not intend to sell any of our Product or Services to Minors. For that reason, we request that you should not use our Website or the Service unless you are an adult. If a Minor has provided his or her personal information without parental or guardian consent, a parent or guardian may so inform us in order to remove the information from our database (subject to applicable law and this Policy).

Account Deactivation

At any time you may opt out of OnTrack Studio’s mailing lists, by sending us a removal request to: info@ontrackstudio.online. After you deactivate your Account, any association between your Account and information we store will no longer be accessible to you through your Account. While your status will be deactivated, any information you provided through your Account or otherwise to us through the Services may be retained by us indefinitely. However, given the nature of sharing on the Service, any public activity on your Account prior to deactivation will remain stored on our servers and will remain accessible to the public. We will use commercially reasonable efforts to honor your request.
Changes to the

Privacy Policy

OnTrack Studio reserves the right to update, revise or amend the terms of this policy from time to time. If we make any material changes to this Policy, we will notify you by posting a notice with our up-to-date version of this Policy, and also by sending you an e-mail at least thirty (30) business days prior to the changes taking effect. You are bound by any changes to the Privacy Policy when you use the Service after such changes have been updated on the Privacy Policy page of the Website: https://ontrackstudio.online/privacy-policy/. We encourage you to periodically review this Policy to stay informed about how we are protecting the information we collect. If you do not agree to any changes or updates to this Policy, you must stop using the OnTrack Studio Website or Services, and you should also send us your feedback in writing (at the address set out in the ” Contact Us” section below).

Contact Us

If you have any questions regarding this Privacy Statement or any information mentioned in our privacy policies, please contact us at: info@ontrackstudio.online or mail us at the following addresses:

USA Office:


11423 Wheat Ridge Rd
Charlotte, NC 28277
Ph : +1 201-736-7217

India Office:


283A, N.S.C.Bose Road
Kolkata: 700047 West Bengal, India
ph : (+91)833-694-4901